TL* THE CONTACT OWNED A 2003 PONTIAC VIBE. WHILE TRAVELING ON A MAJOR ROADWAY, A CRASH OCCURRED AND THE CONTACT EXPERIENCED A FAILURE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND DID NOT RECALL THE DETAILS OF HOW THE CRASH OCCURRED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR INJURIES INCLUDING RODS IN THE NECK, MEMORY LOSS, HEADACHES, A HUGE LACERATION ON THE FOREHEAD, AND BECAME DISABLED. THE CONTACT CANNOT TURN HIS HEAD TO THE LEFT OR THE RIGHT UNLESS TURNING FROM THE WAIST IN WHICH HE STILL HAS SIGNIFICANT BACK PAIN FROM THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.