← NHTSA complaints

2012 MAZDA CX-9 — SERVICE BRAKES

crash · 1099883 · 2014-08-20

Vehicle

Make
MAZDA
Model
CX-9
Year
2012
Manufacturer
Mazda Motor Corp.
Component
SERVICE BRAKES
Miles at failure
36,000
Speed
10 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I'VE PURCHASED 2012 MAZDA CX-9 AWD IT LATE NOVEMBER OF 2011.RECENTLY I'VE BEEN EXPERIENCING MULTIPLE UNEXPECTED LOSS OF POWER-ASSISTED BRAKES FAILURE INCIDENT .I WAS IN A MINOR FENDER BENDEER. THANK GOD THE DRIVER INFRONT WAS VERY NICE AND DIDNT FILE ANY CLAIM AGAINST MY INSURANCE. WHEN I BROUGHT MY VEHICLE INTO MAZDA SERVICES DEPARTMENT TO GET IT RESOLVE. INSTEAD OF TAKING UNEXPECTED LOSS OF POWER-ASSISTED BRAKES AS AN URGENT MATTER. THEY TOLD ME THAT MY CAR IS DRIVABLE AND IT STILL BREAK. I CAN DRIVE MY MAZDA IN THE MEANWHILE, UNTIL THEY HAVE AN OPEN APPOINTMENT FOR MY MAZDA TO BE SEEN. AFTER SPEAKING TO MULTIPLE PERSONEL AT THE SERVICES DEPARTMENT. THEY WERE ABLE TO TAKE MY MAZDA AND FIXED THE UNEXPECTED LOSS OF POWER-ASSISTED BRAKES. NOW IM EXPERIENCING SPEED CONTROL AND POWER TRAIN. I WAS AT A STOP LIGHT AND MY MAZDA STALLED IN THE MIDDLE OF A LEFT TURNING LANE, IN ADDTION TO THE STALL INCIDENT, I WAS ALSO EXPERIENCING THE TRACTION CONTROL LIGHT CAME ON AND THE TIRE PRESSURE MONITOR LIGHT BEGAN TO FLASH. IT FELT LIKE CAR HAD DOWNSHIFTED A COUPLE OF GEARS. I LOST FORWARD POWER IN ALL GEARS. MY SONS AND I CAME CLOSE TO MULTIPLE REAR-ENDED INCIDENT BECAUSE OF THE MECHANICAL ISSUE OF OUR MAZDA CX9. PLEASE BECAREFUL WHEN DECIDING TO PURCHASED YOUR MAZDA VEHICLE. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10626643
Machine
JSON-LD · Markdown