NHTSA complaint: 2014 TOYOTA PRIUS — VEHICLE SPEED CONTROL
I WAS PULLING INTO A CONVENIENCE STORE IN MY 2014 PRIUS. AS I WAS GLIDING IN, I DEPRESSED THE BRAKE PEDAL AND THE CAR KEPT GOING. I CONTINUED TO PRESS THE BRAKE AND THE CAR STARTED TO ACCELERATE. I COULD FEEL THE SURGE OF POWER. I WAS COMPLETELY UNABLE TO STOP THE CAR AND I RAN INTO PARKING POSTS AT THE FRONT OF THE STORE. ALL AIRBAGS WERE DEPLOYED. I GOT A CUT ON MY FOREHEAD AND WAS BLEEDING. AN AMBULANCE ARRIVED AND MY HUSBAND DROVE ME TO THE ER AFTERWARDS AND I RECEIVED TREATMENT. I WAS COMING HOME FROM THE GYM AT 9AM IN THE MORNING. I HAVE NEVER BEEN AT FAULT IN AN AUTO ACCIDENT BEFORE. I HAVE A WITNESS THAT SAID HE HEARD A CHIRPING SOUND COMING FROM MY BRAKES RIGHT BEFORE THE CRASH. I HAVE THE PIN DRIVE FROM THE CAR THAT A REPRESENTATIVE, SUPPOSEDLY FROM AN OUTSIDE SOURCE, THAT RETRIEVED IT. THIS IS WHAT TOYOTA USED TO CONDUCT THEIR "INVESTIGATION" INTO THE INCIDENT. THEY CONCLUDED THAT IT WAS COMPLETELY NOT THEIR FAULT, NOT INDICATING HOW IT COULD HAVE HAPPENED. THEY ARE NOT GOING TO HELP AT ALL. SOMEONE OTHER THAN TOYOTA NEEDS TO INVESTIGATE THIS PROBLEM BEFORE SOMEONE ELSE GETS KILLED. ( I FILED A PREVIOUS COMPLAINT THIS MORNING BUT REALIZED I HAD ENTERED THE VIN NUMBER WRONG. THIS IS THE SAME COMPLAINT WITH THE CORRECT VIN NUMBER. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation