NHTSA complaint: 2011 HONDA ODYSSEY — UNKNOWN OR OTHER
MY CAR DIED ON MONDAY, AUGUST 25, SO I CALLED HONDA OF MARYSVILLE TO GET MY BATTERY REPLACED. WENT IN ON TUESDAY, THEY QUOTED ME $168+ REPLACE BATTERY, SO I CALLED KLEIN HONDA AND WAS QUOTED $99 + TAX. LEFT MARYSVILLE HONDA AND WENT TO KLEIN TO HAVE MY BATTERY REPLACED. AFTER THEY REPLACED MY BATTERY, THE GENTLEMAN TOLD ME I NEEDED A NEW ALTERNATOR. HE PROVIDED ME A WRITTEN QUOTE OF $800. I CALLED SIMS HONDA (BURLINGTON, WA) FOR A SECOND OPINION AND WAS VERBALLY QUOTED $550, BUT THEY WANTED TO SEE THE CAR. WEDNESDAY MORNING AT 0930, I LOADED MY CHILDREN AND MYSELF INTO OUR VAN TO GET THE SECOND OPINION. NOT MORE THAN A MILE FROM HOME MY CHECK ENGINE LIGHT CAME ON, I PULLED OVER. WITHIN MINUTES MY CAR WAS FULLY ENFLAMED. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation