TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE AT A STOP, A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING IT TO CRASH INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. AFTER THE FAILURE, THE CONTACT NOTICED THAT THE SEAT BELTS BECAME INOPERABLE. THE DRIVER SUSTAINED INJURIES TO THE CHEST, HEAD, BACK AND LEGS. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST, BACK AND LEGS. THE REAR DRIVER SIDE PASSENGER SUSTAINED INJURIES TO THE HEAD. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.