NHTSA complaint: 2012 DODGE CHALLENGER — AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG SENSOR FLASHED AND REMAINED ILLUMINATED. THE DEALER STATED THAT THERE WAS AN INTERNAL FAILURE WITH THE PASSENGER SIDE AIR BAG SEAT SENSOR. THE DEALER REPLACED THE CORE AND AIR BAG AND CLEARED THE FAILURE CODE. DURING THE SECOND REPAIR, THE DEALER REPLACED A LOOSE WIRE AND THE CONNECTOR ASSEMBLY; HOWEVER, THE FAILURE RECURRED. THE CONTACT NOTICED A FLASHING WARNING SENSOR INDICATING THAT THE AIR BAG WAS DEACTIVATED. THE DEALER REPAIRED THE VEHICLE AGAIN. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS), BUT THE DEALER DID NOT INSPECT OR DIAGNOSE THE VEHICLE TO DETERMINE IF THE RECALL REPAIR WAS REQUIRED AFTER THE TWO PREVIOUS REPAIRS WERE PERFORMED. THERE WAS NO INDICATION IF THE DEALER WOULD REPLACE THE DRIVER AND PASSENGER SEAT AIR BAG WIRING HARNESSES. WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END AND PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE DRIVER SUSTAINED BRUISES TO THE LEFT SHOULDER AND PELVIC PAINS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING FOR FURTHER INSPECTION FROM THE INSURANCE COMPANY AND THE MANUFACTURER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 8,900. UPDATED 10/8/14*CN UPDATED 5/13/2015 *JS
National Highway Traffic Safety Administration — Office of Defects Investigation