NHTSA complaint: 2004 BMW 545I — POWER TRAIN
I PURCHASED THIS VEHICLE THINKING THAT IT WOULD BE A SAFE CAR FOR MY FAMILY AND FRIENDS. THE TRANSMISSION SEEMS TO BE SLIPPING AND AN EXCESSIVELY HARSH 2-1 DOWNSHIFT OCCURS WHEN DECELERATING TO A STOP. ALSO, TRANSMISSION "BANGS" INTO GEAR WHEN ACCELERATING FROM A FULL OR A "ROLLING" STOP. THIS OCCURRED SEVERAL TIMES ON A DAILY BASIS. ONE TIME IN SPECIFIC I WAS DRIVING WITH MY 4 YEAR OLD NIECE AND IT CAUSED HER TO BECOME ALARMED AS WELL AS INJURE HER NECK. PLEASE LET ME KNOW WHAT CAN BE DONE, THE DEALERSHIP IS SAYING THAT THEY WILL CHARGE ME AN RIDICULOUS AMOUNT OF MONEY TO UPGRADE THE SOFTWARE FOR THE TRANSMISSION. I STRONGLY FEEL THAT THIS SHOULD BE A "NO CHARGE" REPAIR OR FIX SEEING THAT NO CAR SHOULD BEHAVE IN THIS MANNER. PLEASE LET ME KNOW WHAT CAN BE DONE, AS I AM NO LONGER DRIVING THE CAR AND TAKING THE BUS IN FEAR OF CAUSING ANY INJURY TO MY LOVED ONES. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation