TL* THE CONTACT OWNS A 2003 OLDSMOBILE ALERO. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED AND CAUSED THE DRIVER TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TAKEN TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/24/14*CN