# 2014 CHEVROLET IMPALA — SERVICE BRAKES
> NHTSA complaint `1110595` · 2014-09-17 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** IMPALA
- **Year:** 2014
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 60
- **Speed:** 30 mph
## Narrative
I JUST HAD GOT MY NEW CAR THAT DAY. I WAS ON MY WAY HOME AND I WAS APPROACHING A STOP SIGN AND I TRIED BREAKING ABD I COULD NOT STOP SO I HAD TO GO ON TO THE CURB WHICH I SIDED WITH A TREE TO AVOID HITTING ANOTHER CAR IN FRONT OF ME OR KIDS RIDINGH IN STREET. I TOOK IT IN TO GET LOOKED AT AND THEY SAID THEY DIDN'T SEE ANYTHING WRONG WITH BREAKING. SO I KEPT DRIVING AFTER THAT AND IT IS STILL DOING SO I TOOK IT IN AGAIN AND THEY SAID THE SAME THING AGAIN WHICH IS MAKING REALLY UPSET BECAUSE I AM SCARED OF HURTING SOMEONE OR MYSELF AND KIDS WHEN IT DOES THAT.  I AM SPENDING ALOT OF MONEY ON MY NEW CAR AND IM NOT HAPPY WITH IT. I CANT KEPT RUNNING INTO THINGS TO AVOID HITTING SOMEONE OR THING WHEN IT DOES NOT STOP.  I HAVE CALLED THE DEALERSHIP AND LEFT MESSAGES FOR SERVICE MANGER WHICH HE HAS NOT RESPONDED BACK.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*