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2009 JAGUAR XF — FUEL SYSTEM, GASOLINE

fire1 injured · 1111815 · 2014-09-21

Vehicle

Make
JAGUAR
Model
XF
Year
2009
Manufacturer
Jaguar Land Rover North America, LLC
Component
FUEL SYSTEM, GASOLINE
Miles at failure
17,000
Speed
70 mph

Severity

Deaths
0
Injured
1
Fire
Yes
Crash
No
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

I PURCHASED THE 2009 JAGUAR XF SUPERCHARGE AND I HAD MULTIPLE STALLS IN THIS VEHICLE , WHERE IT WOULD STOP WORKING AND THE READING BOARD WOULD READ DEFAULT SYSTEM AND WOULD NOT START FROM ANYWHERE TO 2-20 MINUTES. I TOOK THE VEHICLE IN OF COURSE SEVERAL TIMES AND THEY ONLY INDICATED IT ONE TIME ON ONE INVOICE, EVEN THOUGH I HAD THE RECURRING ISSUE WITH THIS CAR. I FINALLY TOOK A VIDEO AND GAVE IT TO THE JAGUAR SHOP IN WALNUT CREEK (EUROPEAN JAGUAR), AND THEY SENT THE VIDEO TO THE MANUFACTURE. I WAS CONTACTED BY LETTER BY THE MANUFACTURER SAYING SORRY FOR YOUR TROUBLE. I ALSO SPOKE TO [XXX] MY ADVISOR WHO EXPLAINED THAT THE MANUFACTURE NEW THE PROBLEM. NOTHING SEEMED TO FIX THIS ISSUE AND FINALLY ON MAY 3, 2011, I WAS TRAVELING ON 580 WESTBOUND AND THE CAR EXPLODED INTO FLAMES. I ESCAPED BUT WITH INJURIES TO THE RIGHT WRIST AND RIGHT KNEE, AND LEFT ANKLE, NEEDING SURGERY AND PTSD. I WAS TOLD THAT MY VEHICLE HAD THE SAME TYPE OF 2010 MODELS THAT WERE RECALLED, AS TO THE GAS FLANGE /GAS TANK SYSTEM, THAT COULD BE RELATED. I, HOWEVER WANT TO MAKE A COMPLAINT BECAUSE FOR THE SAFETY OF OTHERS AND IF MY CHILDREN WHO WERE IN THE VEHICLE EARLIER THAT MORNING AT 7:50 AM , THEY WOULD HAVE ENDED IN TWO DEATHS, LIKELY THREE TRYING TO RESCUE THEM. THE EXPLOSION OCCURRED AT APPROXIMATELY 10;30 A.M. ON MAY 3, 2011. I WOULD LIKE TO THANK YOU FOR YOUR TIME AND COOPERATION IN TAKING THE COMPLAINT. I CAN FORWARD PHOTOS AND ANYTHING ELSE YOU WOULD REQUIRE IF NEEDED. THANK YOU [XXX] INFORMATIO

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10637847
Machine
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