TL* THE CONTACT OWNS A 2001 CHEVROLET MALIBU. WHEN ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED TO TURN OVER. AFTER BEING INVOLVED IN A CRASH, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED KNEE INJURIES. THE VEHICLE WAS REPAIRED BY A LOCAL TECHNICIAN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.