# 2010 MERCURY MILAN — STEERING
> NHTSA complaint `1117586` · 2014-10-06 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** MILAN
- **Year:** 2010
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
## Narrative
TRAVELING TO ARMY NATIONAL GUARD DRILL DURING THE EARLY MORNING HOURS IS WHEN THIS OCCURED.  I WAS GOING SPEED LIMIT WHILE TURNING RIGHT ONTO AN ONRAMP WHICH LEADS TO THE HIGHWAY.  THERE WAS A WEIRD VIBRATION IN THE STERRING WHEEL AND IT FAILED AND COULD NOT BE TURNED BACK FROM THE RIGHT POSITION.  I AM STRONG AND I COULD NOT MOVE IT.  THIS MALFUNCTION CAUSE MY CAR TO SMASH INTO A TREE.  I WAS KNOCKED OUT, HEAD INJRUY, AND VERY BAD BACK/SHOULDER INJURY.  I WAS TAKEN BY 911 TO THE HOSPITAL AND I HAVE BEEN TREATED FOR MULTIPLE THINGS.  FORD IS YET TO REPOND TO ANYTHING OR TO OFFER SOME SORT OF SETTLEMENT FOR THIS WHICH IS ABSOLUTLY THEIR FAULT.  I HAVE GOT A LAWYER TO KEEP SENDING DEMANDS TO FORD.  NOW, I SAW ON THE NEWS THAT THIS IS ACTUALLY A PROBLEM THEY ARE NOW FINDING OUT ABOUT AND CLAIMING NO ONE HAS BEEN SERIOUSLY HURT FROM IT...WELL THIS IS NOT TRUE AS I DID.  I AM ALSO SEEKING A NEGLIGENCE CLAIM BECAUSE A WEEK PRIOR, THEY REPLACED A FAULTY TRANSMISSION IN MY CAR WHICH ALSO COULD HAVE LEAD TO THIS.  HOPEFULLY YOUR AGENCY DOES SOME SERIOUS INVESTIGATION.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*