TL* THE CONTACT OWNS A 2004 CHEVROLET MONTE CARLO. WHILE TRAVELING AT AN UNKNOWN SPEED AND APPROACHING A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE STEERING WHEEL AND THE BRAKES INTERMITTENTLY LOCKED WHILE ATTEMPTING TO AVOID THE OTHER VEHICLE. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED WHIPLASH, HEADACHES, NECK PAINS, AND LEFT SHOULDER PAINS THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED WHIPLASH AND HEADACHES, WHICH ALSO REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 04V190000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 63,000.