MY SON AND I WERE PUTTING GROCERIES IN THE BACK OF THE VAN AND THE TAILGATE FELL ON HIS HEAD. THE AUTOMATIC LIFT WOULDN'T LIFT UP. MY SON HAD TO PHYSICALLY LIFT IT UP. I CALLED THE COMPANY (MERCURY) AND REPORTED WHAT HAPPENED AND THE GENTLEMAN SAID THAT THERE WAS NO RECALL AND HE WAS SORRY THIS HAPPENED AND HUNG UP. HE WOULDN'T LET ME ASK ANY QUESTIONS. THE TAIL GATE DOESN'T OPEN AT ALL NOW. *TR