NHTSA complaint: 2014 JEEP CHEROKEE — ELECTRONIC STABILITY CONTROL (ESC)
WHILE ATTEMPTING TO BACK MY 2014 JEEP CHEROKEE 4X2 INTO A PARKING SPACE BETWEEN 2 PARKED CARS ON THE LEFT SIDE OF A ONE WAY STREET, THE CAR SLID TO THE LEFT SLAMMING THE LEFT REAR QUARTER OF MY CAR INTO THE RIGHT FRONT OF THE PARKED CAR CAUSING DAMAGE TO BOTH CARS. I WAS ATTEMPTING TO BACK UP INTO A SPACE ON A SLIGHTLY INCLINED STREET. I HAD TO APPLY SOME EXTRA POWER TO MY JEEP. HOWEVER IT WENT SIDEWAYS INSTEAD OF STRAIGHT BACK INTO THE PARKING SPOT. I THOUGHT I DID NOT PLAN THE MANEUVER CORRECTLY BUT WHAT HAPPENED IS THAT MY REAR LEFT TIRE LOST TRACTION TO THE ROAD WHICH MADE THE CAR TRAVEL SIDEWAYS INSTEAD OF STRAIGHT. I HAD REPORTED SOME RUBBING NOISE COMING FROM THE TIRES EARLIER IN THE WEEK AND SOME MINOR PLY IN THE STEERING WHEEL TO THE DEALER. THEY COULD NOT DUPLICATE THE RUBBING NOISE AND REPORTED FIXING THE STEERING WHEEL. I PICKED UP THE CAR ONLY TO FIND OUT THAT PROBLEMS WERE STILL THE SAME. I AM GUESSING THAT THERE IS A MAJOR FLAW IN THE ESC THAT MADE THE CAR PERFORM IN THAT FLAWED MANNER. THE ESC LIGHT CAME ON AFTER THAT HIT AND WOULD NOT GO OFF. THE STEERING WHEEL NOW MORE CROCKED. AND THE REAR LEFT WHEEL LOOKS LIKE BENT. I HAD THE CAR TOWED TO THE DEALER ON MONDAY BUT THEY WOULD NOT CONSIDER LOOKING AT IT UNTIL THE ACCIDENT IS FIXED. SO NOW IT IS IN THE SHOP. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation