NHTSA complaint: 2004 DODGE DURANGO — SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED DURING INCLEMENT WEATHER. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE WAS DRIVING UNSTABLE AND THERE WAS A LOUD ABNORMAL NOISE. IN ADDITION, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND SPUN AROUND CAUSING IT TO ROLL OVER. THE CONTACT CRASHED INTO AN EMBANKMENT. THE CONTACT WAS UNCONSCIOUS UPON HITTING HER HEAD ON THE DRIVER'S SIDE WINDOW. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,890.
National Highway Traffic Safety Administration — Office of Defects Investigation