TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE WHICH FLIPPED OVER AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.