TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE AIR BAGS FAILED TO DEPLOY WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT RECEIVED HEAD AND UPPER BODY INJURES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.