TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR ENDED OF THE CONTACT'S VEHICLE AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND THE PASSENGER SUSTAINED CUTS IN THE HANDS. BOTH REQUIRED MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 78,000.