SIR, I BOUGHT A NEW TOYOTA LE YEAR 2005 IN MARYLAND AND SINCE THE BEGINNING I'VE ALWAYS BROUGHT MY CAR FOR MAINTENANCE TO THE SAME DEALERSHIP TO WHICH I WAS VERY PLEASED ABOUT IT. ON MONDAY, NOVEMBER 17TH, 2014 MY SON WAS DRIVING OUR CAR SOUTHBOUND IN LANE 2 OF GEORGIA AVENUE WHEN ANOTHER DRIVER PULLED OUT OF A SECONDARY ROAD OF THE HOME DEPOT PARKING LOT AND WENT DIRECTLY INTO LANE 2 IN FRONT OF OUR CAR. MY SON WAS UNABLE TO AVOID THE OTHER DRIVER AND STRUCK HIS CAR IN THE REAR CAUSING LITTLE DAMAGE FOR THE DRIVERS CAR. THE IMPACT CAUSED A LOT OF DAMAGE IN THE FRONT END OF OUR CAR. MY SON DID NOT SUFFER A FRACTURE OR A SEVERE INJURY BUT HE GOT A CERVICAL SPRAIN, IN ADDITION TO DEVELOPING BACK PAIN, LEFT KNEE PAIN. THE IMPACT WAS SO BAD THAT OUR CAR WAS DEEMED A TOTAL LOSS. BUT INTERESTINGLY, THE AIR BAGS DID NOT DEPLOY AT ALL! IF THE AIRBAGS WERE DEFECTIVE AS IT HAS BEEN FOR OTHER TOYOTA CARS THEN I MAY HAVE HAD A DEFECTIVE PRODUCT THAT WAS SUPPOSED TO BE FIXED OR REPLACED SO THEY WOULD HAVE WORKED PROPERLY IN CASE OF AN ACCIDENT THAT'S WHY WE TRUST IN THE MANUFACTURER AND IN THE WRITTEN INSTRUCTIONS IN THE MANUAL. ..UPDATED 12/29/14 *BF *TR