TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. AFTER THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, IT WAS UNKNOWN IF THE TECHNICIAN DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.