TL* THE CONTACT OWNED A 2011 NISSAN VERSA. WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE BRAKES FAILED TO STOP THE VEHICLE. PRIOR TO THE FAILURE, THE WINDSHIELD WIPERS ACTIVATED, THE INTERIOR AND EXTERIOR LIGHTING FLASHED, AND THE DOORS LOCKED AND UNLOCKED. THE VEHICLE CRASHED INTO A POLE. THE DRIVER SUFFERED FROM BRUISES TO THE UPPER CHEST AND BURNED HANDS DUE TO THE AIR BAG DEPLOYMENT. THE PASSENGER SUSTAINED BRUISES TO THE CHEST AND WAIST AREA. MEDICAL ATTENTION WAS RECEIVED AT THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.