# 2004 BMW 5 SERIES — AIR BAGS
> NHTSA complaint `1147128` · 2015-01-12 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** 5 SERIES
- **Year:** 2004
- **Manufacturer:** BMW of North America, LLC
- **Component:** AIR BAGS
- **Miles at failure:** 92,000
- **Speed:** 35 mph
## Narrative
WHILE TRAVELING AND SLOWING DOWN TO MAKE A TURN INTO A BUSINESS, THE CAR BESIDE ME (LEFT OF ME) MAKES A QUICK FAST U TURN AND ENDS UP HITTING MY CAR. AIRBAGS DEPLOYED, HITTING ME INTO MY FACE/HEAD VERY HARD. I HAVE BEEN IN TREATMENT SINCE. I HAVE HAD TO HAVE MAJOR SURGERY ON MY NECK, STILL HAVE PROBLEMS AND MAY NEED MORE SURGERY.  MY NECK WILL NOT BE THE SAME AND ALWAYS IN PAIN.  I HAVE LOUD RINGING IN MY EARS THAT IS PERMANENT.  I HAVE HEADACHES WITH SINUS PROBLEMS. I BELIEVE I WOULD HAVE BEEN FINE WITH MY SEAT BELT ON. I FEEL LIKE THE AIRBAGS SHOULD HAVE NOT DEPLOYED UNDER THESE CONDITIONS. I NOW SUFFER FROM DEPRESSION, CAN'T WORK DOING WHAT I HAVE DONE FOR OVER 20 YEARS NOW AND ANYTHING ELSE VERY LONG WITH OUT BEING IN PAIN IN MY NECK. I AM VERY UPSET OVER THIS.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*