# 2015 CHEVROLET SUBURBAN — ELECTRICAL SYSTEM
> NHTSA complaint `1148912` · 2015-01-18 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** SUBURBAN
- **Year:** 2015
- **Manufacturer:** General Motors, LLC
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 7,000
- **Speed:** 3 mph
## Narrative
I RECEIVED A PHONE CALL THRU THE INTEGRATED BLUETOOTH SYSTEM IN THE VEHICLE. AFTER I DISCONTINUED THE CALL VIA STEERING WHEEL CONTROLS THE DRIVERS INFORMATION CENTER REMAINED IN CALL MODE AND WOULD NOT CHANGE EVEN AFTER MY PASSENGER VERIFIED ON MY PHONE THE  CALL WAS ENDED. AFTER ABOUT THREE MINUTES THE DRIVERS INFORMATION CENTER RETURNED TO SPEEDOMETER MODE. ABOUT 10 MINUTES LATER I WAS BACKING INTO THE PARKING SPACE NEXT TO A OFFICE BUILDING AND THE BACKUP CAMERA AND RADAR, DRIVERS INFORMATION CENTER RADAR DISPLAY, AND THE SEAT VIBRATION SAFETY FEATURES ALL FAILED. WHILE I WAS WATCHING THE OUTSIDE MIRROR LOOKING AT THE PARKING BLOCK AND TO MAKE SURE I WAS BETWEEN THE LINES OF THE PARKING SPOT ALL OF THE SAFETY EQUIPMENT LISTED FAILED AND I HIT THE BUILDING WITH MY CAR CAUSING MINIMAL DAMAGE (MOST DAMAGE WAS DONE TO THE FACTORY COLOR MATCHED HITCH COVER) TO THE VEHICLE BUT CAUSED DAMAGE TO THE OFFICE BUILDING ( HITCH COVER IMPRESSION IN THE WOOD SIDING ABOUT HALF INCH DEEP). THE CENTER DASH SCREEN FOR THE BACKUP CAMERA REMAINED IN NAVIGATION MODE AND THE DRIVERS DISPLAY REMAINED IN SPEEDOMETER MODE WHILE IN REVERSE. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP AFTER THE OCCURRENCE THEY COULD NOT DUPLICATE THE PROBLEM AND TOLD ME THAT IT WAS MY FAULT THAT I BACKED INTO THE BUILDING AND NOT TO RELY ON THE SAFETY EQUIPMENT THAT I PAID GOOD MONEY FOR.   *TR
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*