ON JANUARY 3, 2015, COMPLAINANT WAS DRIVING A FRIEND TO WORK AT APPROXIMATELY 9 A.M. WHEN COMPLAINANT LOST TOTAL CONTROL OF HIS 2012 DODGE AVENGER DUE TO ICE COVERING THE ENTIRETY OF THE STREETS CAUSING COMPLAINANT TO SLIDE TWO (2) BLOCKS TOWARDS AN OVERHANGING CLIFF WHERE PLAINTIFF HAD A HEAD ON COLLISION WITH A HUGE TREE TOTALING HIS 2012 DODGE AVENGER. AT THE INSTANT OF COLLISION, THERE WAS A STRANGE AND PUNGENT ODOR THAT PERMEATED THE INTERIOR OF THE AUTOMOBILE WHEN BOTH FRONT AIRBAGS CAME OUT BUT FAILED TO INFLATE AND TO OFFER ANY SUPPORT. THE AIRBAGS ONLY STAYED LAYING FLAT ON THE STEERING COLUMN AND THE PASSENGER SIDE DASHBOARD. AT THE INSTANT OF COLLISION, COMPLAINANT STRUCK HIS FOREHEAD AGAINST THE STEERING COLUMN CAUSING COMPLAINT SEVERE NECK TRAUMA, SEVERE SPINAL TRAUMA, SEVERE BACK TRAUMA AND SEVERE HIP TRAUMA... COMPLAINANT WAS WEARING HIS SEAT BELT AT THE TIME AND SO WAS THE PASSENGER. AT THE TIME OF COLLISION THE PASSENGER STRUCK HER ENTIRE FACE AGAINST THE PASSENGER SIDE DASHBOARD WHERE THE MALFUNCTIONING AIRBAG.... AT NO TIME DID THE AIRBAGS INFLATE AND THERE WAS SO SORT OF ELECTRICAL PROBLEM BEFORE THE AIRBAGS CAME OUT THAT GAVE OFF A VERY DISTURBING ODOR... THE WRECKED CAR IS PRESENTLY AT THE PROGRESSIVE INSURANCE AUTO AUCTION AND THE TELEPHONE NUMBER THERE IS 724 443 7881... I AM REQUESTING THAT AN INVESTIGATION BE DONE TO DETERMINE THAT BOTH FRONT AIRBAGS DID NOT INFLATE AND OFFER PROTECTION... BOTH AIRBAGS APPEARED TO BE DAMAGED... ALSO THERE WAS A RECAL