# 2012 GMC ACADIA — STRUCTURE:BODY:TAILGATE
> NHTSA complaint `1150421` · 2015-01-22 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** GMC
- **Model:** ACADIA
- **Year:** 2012
- **Manufacturer:** General Motors, LLC
- **Component:** STRUCTURE:BODY:TAILGATE
- **Miles at failure:** 38,800
## Narrative
I OPENED THE REAR TAILGATE AND WHILE TAKING AN OBJECT OUT OF THE BACK OF THE VEHICLE, THE TAILGATE CAME CRASHING DOWN ON MY HEAD WITH GREAT FORCE.  AFTER PHYSICALLY RECOVERING, I TESTED THE TAILGATE AND THE ISSUE REPEATED ITSELF.  I CALLED KITAHARA GMC IN FRESNO, CA AND SCHEDULED A SERVICE APPOINTMENT.  KITAHARA REPLACED THE PARTS, BUT I WAS TOLD THAT IT IS A WEAR PART AND THAT BECAUSE THERE ARE NO RECALLS THERE IS NO WAY FOR THEM TO GUARANTEE THAT THE ISSUE WON'T HAPPEN AGAIN.  I CALLED GENERAL MOTORS TO REPORT THE ISSUE AND THEY OFFERED $100 TOWARD AN OIL CHANGE AND TIRE ROTATION AND CLAIMED THAT THEY DO NOT ISSUE RECALLS.  I AM REPORTING THIS ISSUE TO THE NHTSA, BECAUSE I FEAR THAT THIS DEFAULT IS EXTREMELY DANGEROUS AND COULD CAUSE SEVERE INJURY OR EVEN DEATH DEPENDING ON THE SITUATION AT THE TIME OF MALFUNCTION.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*