WE ARE FILING A VEHICLE SAFETY COMPLAINT AGAINST AMERICAN HONDA COMPANY/TAKATA FOR THEIR DEFECTIVE AIRBAGS IN THE 2001 HONDA CIVIC CAR. WE MADE CONTACT WITH AMERICAN HONDA COMPANY LAST YEAR ABOUT THE SEVERE INJURIES THAT THE DEPLOYED AIRBAG CAUSED TO MY WIFE AND THEY ARE NOT TAKING ANY RESPONSIBILITY FOR THEIR DEFECTIVE PRODUCT. ON 11/14/2013, A NEGLIGENT DRIVER CAUSED A SERIOUS ACCIDENT THAT PUT MY WIFE'S LIFE IN GRAVE DANGER. MY WIFE WAS WEARING HER SEAT BELT AND AIRBAGS WERE DEPLOYED. MY WIFE IMMEDIATELY FELT PAIN IN HER ENTIRE BODY AND COULDN'T MOVE. POLICE AND PARAMEDICS WERE CALLED AND SHE WAS TAKEN TO THE HOSPITAL FOR TREATMENT. UPON MEDICAL EXAMINATION IT WAS DETERMINED THAT SHE HAD A THORACIC BURST FRACTURE AT T12 AND A T11 COMPRESSION FRACTURE, FRACTURE TO R LAMINA AND PARS OF T12 AS WELL. SHE HAD A RIB FRACTURE AND PULMONARY CONTUSION. THESE WERE LIFE-THREATENING INJURIES. SHE NEEDED TO HAVE IMMEDIATE SPINAL FUSION SURGERY FOR THE T10-L2 AREA OF HER SPINE. WE FILED A COMPLAINT WITH AMERICAN HONDA COMPANY AND PROVIDED DOCUMENTS THROUGH FAXES AND EMAIL AND EACH TIME THEY SAID THEY DID NOT RECEIVE OUR DOCUMENTS. THEY CONSISTENTLY SAID THEY DID NOT RECEIVE OUR DOCUMENTS, ALTHOUGH WE HAVE FAX CONFIRMATION AND EMAIL SHOWING THAT DOCUMENTS WERE SENT SUCCESSFULLY TO AMERICAN HONDA. THEN ON 1/21/2015 MARION COOLEY FROM AMERICAN HONDA COMPANY CALLED AND SAID THEY CANNOT PROVIDE MY WIFE WITH COMPENSATION FOR HER MEDICAL INJURIES. IT DIDN'T SEEM LIKE AMERICAN HONDA COM