THE HEATED SEAT WAS SO INTENSE IT BURNED THROUGH THE SEAT AND BURNED MY LEG. I ORIGINALLY THOUGHT THE AREA AFFECTED WAS A BURN HOLE IN THE SEAT FROM A CIGARETTE, AFTERWARDS I REALIZED THAT THE BURN HOLE HAD BEEN CREATED BY AN HEATING ELEMENT THAT WAS EXPOSED IN THAT AREA AND BURNED THROUGH THE LEATHER AND THEN MY LEG. WE'VE BEEN AFRAID TO DRIVE THE CAR FOR OTHER ELECTRICAL ISSUES. I CONTACTED BOTH THE DEALERSHIP AND THE MANUFACTURER AND NO ONE HAS HELPED ME TO THIS DATE. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation