TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE CAUSING SIGNIFICANT DAMAGE TO THE FRONT END. THE CONTACT INDICATED THAT DURING THE INCIDENT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S FACE STRUCK THE STEERING WHEEL CAUSING SERIOUS FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.