# 2011 CHEVROLET AVALANCHE — SERVICE BRAKES
> NHTSA complaint `1159537` · 2015-02-23 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** AVALANCHE
- **Year:** 2011
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 24,500
- **Speed:** 38 mph
## Narrative
TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. WHILE DRIVING 35 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE DID NOT SLOW DOWN AND THE ABS FAILED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THAT THE ABS FAILED AND NEEDED TO BE RESET. THE CONTACT ASKED THE MANUFACTURER FOR A NEW ABS BRAKE MODULE UNDER THE WARRANTY, BUT THE MANUFACTURER REFUSED TO REPLACE THE ABS BRAKE MODULE. THE FAILURE MILEAGE WAS 24,500.   UPDATED 4/21/15*CN  UPDATED 04/23/15*JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*