1998 CHRYSLER TOWN AND COUNTRY — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHEN DRIVER PRESSED ON THE BRAKE PEDAL, WHILE THE VAN WAS IN REVERSE ON A STEEP SLOPE, THE PEDAL WENT DOWN TO THE FLOOR 90% AND NOTHING HAPPENED. DRIVER THEN RELEASED THE BRAKES AND PRESSED DOWN AGAIN AND NOTHING HAPPENED AGAIN. WHEN SLAMMING ON THE BRAKES FOR THE 3RD TIME, THE DRIVER HIT A CAR PARKED DOWNHILL ABOUT 40 FEET AWAY. MANUFACTURER STATED THAT THERE WAS NOT A PROBLEM WITH THE VAN, AND REFUSED TO TALK TO OWNER. AN ENGINEERING COMPANY WAS ABLE TO DUPLICATE THE PROBLEM, BUT COULD NOT FIND THE CAUSE. *AK