TL*THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH A COMMERCIAL VEHICLE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS) HOWEVER, THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 128,000.