# 2011 CHEVROLET CRUZE — ENGINE
> NHTSA complaint `1160660` · 2015-02-25 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** CRUZE
- **Year:** 2011
- **Manufacturer:** General Motors, LLC
- **Component:** ENGINE
- **Miles at failure:** 50,000
- **Speed:** 20 mph
## Narrative
ABOUT A MONTH AND A HALF AGO I HAD TAKEN MY CRUZE IN FOR SERVICE WHERE I WAS PURCHASED MY 2011 CHEVY CRUZE. I HAD A RECALL ON A COOLANT LEAK AT THE PUMP. I HAD TAKEN IT IN FOR SERVICE AND OIL CHANGE. THE LADY I HAD COMMUNICATED WITH ABOUT THE PROBLEM I WAS HAVING ABOUT A BURNT SMELL WHEN I TURNED ON MY HEAT. SHE INFORMED ME THAT THERE WAS NO PROBLEMS OR LEAK. ONE DAY WHEN I WAS DRIVING HOME FROM WORK I STARTED CHOCKING AND MY EYES WHERE BURNING FROM AN INTENSE BURNING SMELL. WHEN I ARRIVED AT HOME I POPPED MY HOOD AND NOTICED THERE WAS ABSOLUTELY NO COOLANT IN MY OVERFLOW TANK. I THEN CONTACTED THE DEALERSHIP AND TOLD THEM WHAT I WAS EXPERIENCING WITH MY CRUZE. THEY TOOK ACTION AND HAD MY CAR TOWED TO THE DEALERSHIP WHERE THEY REPLACED THE PUMP AND COOLANT LINES WHERE THERE WAS A LEAK FREE OF CHARGE. (SHE NO IONGER WORKS FOR THE DEALERSHIP) I DO NOT KNOW HOW LONG I WAS DRIVING MY CRUZE WITHOUT ANY COOLANT. I STILL HAVE A CONTINUOUS SMELL OF SOMETHING BURNING AND HAVE TO TAKE IT IN FOR SERVICE AGAIN. I ALSO EXPERIENCE A SHACK WHEN THE CAR IS AT AN IDOL. IM BEING TO QUESTION MY PURCHASE OF MY CHEVY CRUZE. HOPEFULLY WHEN I TAKE IT IN FOR SERVICE THEY ARE ABLE TO PIN POINT THE PROBLEMS AND THAT THE LAST VISIT I NEED TO MAKE TO THE DEALERSHIP.   *JS
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*