TL*THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE WAS HIT FROM THE BACK BY ANOTHER VEHICLE CAUSING THE CONTACT TO CRASH INTO THE VEHICLE IN FRONT OF HIM. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED ON ONE OTHER OCCASION WHEN THE CONTACT WAS HIT ON THE DRIVERS SIDE FRONT. A POLICE REPORT WAS FILED. THE CONTACT DID NOT INDICATE IF THERE WERE ANY INJURIES IN BOTH INCIDENTS. THE VEHICLE WAS REPAIRED BUT WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.