# 2013 MERCEDES-BENZ E350 — STRUCTURE:BODY
> NHTSA complaint `1164664` · 2015-03-11 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** E350
- **Year:** 2013
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** STRUCTURE:BODY
- **Miles at failure:** 23,000
- **Speed:** 5 mph
## Narrative
I PURCHASED THE CAR (CERTIFIED PRE-OWNED) ON DECEMBER 18, 2014.   ON FEBRUARY 13, 2015 I WAS PARKING IN A RESTAURANT PARKING LOT.  ALL OF A SUDDEN I FELT THE CRASH.  AT FIRST I THOUGHT A VEHICLE HAD RUN INTO THE BACK OF MY CAR.   HOWEVER, IT TURNED OUT MY VEHICLE HAD ROLLED BACKWARDS INTO ANOTHER CAR.  I HAD JUST PULLED INTO THE PARKING SPOT (WHICH WAS ON A SLIGHT INCLINE) AND WAS ABOUT TO PUT IT IN PARK WHEN THIS OCCURRED.  I ACCEPTED RESPONSIBILITY FOR THE DAMAGE TO MY CAR AND THE OTHER CAR INVOLVED AND FILED WITH MY INSURANCE.  ONCE I HAD MY VEHICLE BACK, I NOTICED THAT WHEN I WAS STOPPED AT A RED LIGHT IT FELT AS THOUGH THE CAR WAS MOVING BACKWARDS.  I THEN TESTED THE CAR ON A SLIGHT INCLINE (5-10 DEGREES) AND WHILE IN DRIVE.  IT ROLLED BACKWARDS AND CONTINUED TO ROLL UNTIL I SLAMMED ON THE BRAKE.  THIS CAR IS AN AUTOMATIC.  I HAVE NEVER HEARD OF AN AUTOMATIC ROLLING BACKWARDS WHILE IN THE DRIVE POSITION - ESPECIALLY ON A VERY SLIGHT INCLINE.  I CALLED THE DEALERSHIP AND WAS TOLD THIS WAS "NORMAL".  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*