# 2007 MAZDA MAZDA3 — AIR BAGS
> NHTSA complaint `1167568` · 2015-03-20 · Mazda Motor Corp.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MAZDA
- **Model:** MAZDA3
- **Year:** 2007
- **Manufacturer:** Mazda Motor Corp.
- **Component:** AIR BAGS
- **Miles at failure:** 142,000
- **Speed:** 65 mph
## Narrative
CRUISING NORTHBOUND ON RT. 3 JUST BEYOND EXIT 5. THE TRAFFIC WAS HEAVY.SUDDENLY, WITH ZERO WARNING SIGNS FROM THE STATE HIGHWAY MAINTENANCE CREWS, I ENTERED A POT HOLE.  ROUGHLY 30-35 FEET IN LENGTH, 15 + FEET IN WIDTH AND A VARIANCE IN DEPTH OF 6"-12" I RODE THE POTHOLE OUT AND UPON EXITING THE POTHOLE  TO NORMAL HIGHWAY GRADE MY VEHICLE LOST CONTROL DUE TO THE 'BUMP' OF THE INCONSISTENCY FROM NORMAL GRADE TO A POTHOLE IN SEVERE NEGLIGENT DISREPAIR. I SLID FOR APPROX. 50-60 YARDS,SPEED REMAINED BETWEEN 60-65 MPH. I STRUCK A SNOWBANK  12FT IN HEIGHT AND  THE BRUNT OF THE FIRST IMPACT ON MY NECK AS MY AIRBAG DID NOT DEPLOY. I HAVE SPOKEN TO THE MAZDA CORPORATION, ASKED IF THEY INTENDED TO INVESTIGATE WHY THE AIRBAG DID NOT DEPLOY. THEY SAID, I HAVE THIS CONVERSATION...BOTH OF THEM ON RECORD, IT WAS NOT MAZDA'S RESPONSIBILITY TO SEND A  FIELD AGENT  TO INVESTIGATE WHY IT DID NOT DEPLOY. THE CUSTOMER SERVICE REP. WAS VERY QUICK TO INSIST THAT IT IS MY INSURANCE COMPANY'S JOB. I FEEL IT WAS DEFECTIVE. MAINLY I AM BOTHERED AT THE FACT THAT MAZDA HAS CLAIMED, (ON THE RECORD ) THAT THEY WILL NOT BE SENDING A FIELD AGENT TO INVESTIGATE A POSSIBLE DEFECT. I FEEL IT IS ABSOLUTELY IRRESPONSIBLE ON THEIR PART. IT IS SOMETHING THAT MOST CERTAINLY MUST BE LOOKED INTO AS I FEEL 100% THAT MY INJURIES WOULD HAVE BEEN MUCH LESS HAD THE AIR BAG DEPLOYED UPON THE INITIAL 60-65MPH IMPACT. THERE IS EXPOSED STYROFOAM FROM MY FRONT BUMPER AND MY FOG LIGHTS ARE ALL NILLY WILLY AND HANGING OFF THE CAR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*