# 2000 FORD WINDSTAR — SUSPENSION
> NHTSA complaint `1170503` · 2015-03-30 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** WINDSTAR
- **Year:** 2000
- **Manufacturer:** Ford Motor Company
- **Component:** SUSPENSION
- **Miles at failure:** 117,000
## Narrative
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE AND A BURNING RUBBER ODOR. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE WAS RUBBING ON THE FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE FAILURE MILEAGE WAS 117,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*