NHTSA complaint: 2011 TOYOTA CAMRY — AIR BAGS
I AM WRITING BECAUSE I BELIEVE THAT TOYOTA MAY HAVE UNDERREPORTED A PROBLEM WITH THE VOLUNTARY RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 13V014000. I OWN A 2011 TOYOTA CAMRY. HOWEVER, MY VIN WAS NOT A PART OF THE RECALL, OR NEITHER I NOR MY DEALER RECEIVED NOTICE. AS YOU KNOW, THIS RECALL IS ASSOCIATED WITH THE FAILURE OF THE FRONT PASSENGER AIRBAG TO INFLATE IN AN ACCIDENT. ON FEBRUARY 17, 2015, MY WIFE AND DAUGHTER WERE T-BONED, WITH THE STRIKING CAR HITTING THE FRONT PASSENGER DOOR AND B-PILLAR AREA FLUSH AT ABOUT 40 MPH. ALTHOUGH THE PASSENGER SIDE AIR CURTAIN DEPLOYED, THE RIGHT SIDE AIRBAG DID NOT. MY DAUGHTER RECEIVED SOME INJURIES FROM THE FAILURE OF THIS AIRBAG TO INFLATE AND PROTECT HER. TOYOTA DID VISIT THE VEHICLE AFTER THE COLLISION AND DOWNLOADED THE DATA FROM THE ELECTRONIC CONTROL MODULE, AND IT SHOWED A FAILURE OF THAT AIRBAG. I TRIED TO ATTACH A COPY OF THE DOWNLOADED DATA FOR YOUR REVIEW, BUT WAS NOT ABLE TO ATTACH IT. PLEASE LET ME KNOW HOW TO SEND YOU THIS PDF FILE. I AM CONCERNED THAT MY CAR WAS NOT INCLUDED IN THE RECALL AND THAT PERHAPS TOYOTA HAS UNDERREPORTED THE EXTENT OF THE PROBLEM, PUTTING MORE UNSUSPECTING TOYOTA CUSTOMERS AT RISK. IF YOU NEED ANY FURTHER INFORMATION FROM ME, PLEASE LET ME KNOW. MY CELL PHONE NUMBER IS [XXX]. I WOULD LIKE TO BE KEPT IN THE INFORMATION LOOP REGARDING ANY INVESTIGATION OF TOYOTA THAT RESULTS FROM MY COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S
National Highway Traffic Safety Administration — Office of Defects Investigation