TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING UP A HILL AT 15 MPH IN INCLEMENT WEATHER, THE REAR END OF THE VEHICLE SPUN OUT AND THE VEHICLE FLIPPED OVER INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH AND THE PASSENGER SUSTAINED WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS WAITING ON INSTRUCTIONS FROM THE DEALER AND THE MANUFACTURER TO INVESTIGATE THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.