TL* THE CONTACT OWNED A 2013 AUDI A4. THE CONTACT STATED THAT THE STEERING WAS ERRATIC AND NO LONGER CENTERED. THE CONTACT HEARD A CLICKING SOUND COMING FROM THE STEERING WHEEL PRIOR TO THE FAILURE. WHILE TRAVELING 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A GUARD RAIL. THE VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FRONT DRIVER SIDE TIE ROD FRACTURED; HOWEVER, THE CONTACT DID NOT KNOW WHETHER THE FAILURE OCCURRED BEFORE OR AFTER THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.