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2009 TOYOTA CAMRY HYBRID — ELECTRICAL SYSTEM

fire · 1175467 · 2015-04-17

Vehicle

Make
TOYOTA
Model
CAMRY HYBRID
Year
2009
Manufacturer
Toyota Motor Corporation
Component
ELECTRICAL SYSTEM
Miles at failure
93,489
Speed
35 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY DAUGHTER DETECTED BURNING PLASTIC SMELL INSIDE THE CAR WHILE DRIVING ON A LOCAL STREET, STOPPED THE CAR AND SAW BLACK SMOKE COMING OUT FROM THE SIDE OF THE WINDOW MASTER SWITCH AND THE BOTTOM OF THE DRIVER SIDE DOOR. I REMEMBERED THERE WAS A RECALL REGARDING THE FIRE HAZARD OF THE MASTER SWITCH AND TOOK THE CAR TO THE DEALERSHIP ON APRIL 15. THEY INFORMED ME THAT MY CAR WAS NOT ON THE RECALL LIST AND IT WILL BE MY RESPONSIBILITY TO REPAIR IT. I CALLED AND OPEN A CASE (# [XXX]) WITH THEIR CUSTOMER RELATIONSHIP DEPARTMENT WHILE I WAS WAITING AT THE DEALERSHIP FOR REGULAR MAINTENANCE, REPORTING THAT THE PROBLEM MY CAR IS EXPERIENCING PROVES THAT THE RECALL COVERAGE WAS TOO NARROW AND IT IS ENDANGERING ALL THE OWNERS THAT WERE NOT COVERED. THE REP. ([XXX]) PROMISED TO PROVIDE ME AN ANSWER IN 2 BUSINESS DAYS BUT THE CALL BACK NEVER HAPPENED. AS YOU ARE THE GOVERNMENT WATCHDOG ON VEHICLE SAFETY ISSUE, I AM REPORTING TO YOU THE POTENTIAL LIFE THREATENING HAZARD OF THIS PARTICULAR VEHICLE MODEL AND LOOK FORWARD TO YOUR ASSISTANCE TO HAVE THIS HAZARD RESOLVED BY TOYOTA OF USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10706269
Machine
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