NHTSA complaint: BUYERS PRODUCTS WARNING TRIANGLE ERT01 — EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
YOUR COMPLAINT SYSTEM IS AS CLEAR AS MUD... I HAVE A FEELING THAT THIS ISN'T GOING TO WORK AFTER HAVING SEARCHED 12 SCREENS IN YOUR SYSTEM NONE SEEM TO APPLY TO MY SITUATION THUS PLEASE NOTIFY ME OF YOUR RECEIVING THIS MESSAGE PLEASE. I PURCHASED A BRI-MAR DUMP INSERT FOR MY 2011 GMC HALF TON PICK UP TRUCK. A CERTIFIED DEALER INSTALLED THE INSERT. WHILE DRIVING ON INTERSTATE HIGHWAY I-70 IN WEST VIRGINIA THE ENTIRE DUMP INSERT FLEW OUT OF THE BACK OF MY TRUCK! NOBODY WAS BEHIND ME THANK GOD! THE INSERT CAME TO REST ABOUT 3 FEET OFF OF THE TRAVELED PORTION THANK GOD! I HAVE CONTACTED THE DEALER, WHO IN TURN CONTACTED THE COMPANY, THEN ADVISED ME THAT BRI-MAR WAS RECENTLY SOLD THE BUYERS INC. AND NATURALLY NOBODY WILL STAND BEHIND THE PRODUCT OR THE INSTALL. I AM NO WERE NEAR AS CONCERNED ABOUT MY FINANCIAL LOSS AS I AM ABOUT THIS VERY SERIOUS SAFETY DEFECT. I HAVE LOOKED AT BUYERS HOLD DOWN SYSTEM FOR THEIR BRI-MAR/BUYERS DUMP INSERTS. BUYERS SYSTEM OF HOLD DOWN IS DIFFERENT, HOWEVER STILL THE SAME, DANGEROUS! *TR
National Highway Traffic Safety Administration — Office of Defects Investigation