TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. AFTER SHIFTING INTO THE PARK POSITION AND SHUTTING OFF THE VEHICLE, THE TRANSMISSION WENT INTO REVERSE WITHOUT WARNING. THE VEHICLE CRASHED INTO A TREE STOMP AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HER ENTIRE BODY AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 09/11/15*LJ UPDATED 10/17/2017*CN