TL* THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 25 TO 30 MPH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED LACERATIONS TO THE LEFT CHEEK THAT REQUIRED MEDICAL ATTENTION. THE AIR BAG LIGHT REMAINED ILLUMINATED AND FLASHED A CODE THIRTEEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.