NHTSA complaint: 2013 DODGE GRAND CARAVAN — ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR POWER SLIDING DOORS WERE OPENED BUT THE DOORS INDEPENDENTLY CLOSED. THE CONTACT WAS IN BETWEEN THE SLIDING DOOR WITHOUT THE LOCK BUTTON BEING ACTIVATED AT THE TIME OF THE FAILURE. AS A RESULT, THE CONTACT SUSTAINED A BRUISE ON THE ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE CONTACT HEARD A NOISE WHEN THE DOORS WERE OPENED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/19/15*CN UPDATED 10/17/2017*CN
National Highway Traffic Safety Administration — Office of Defects Investigation