TL* THE CONTACT OWNED A 2011 CHEVROLET SILVERADO 1500. WHILE DRIVING AT 45 MPH, A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE AIR BAGS DEPLOYED MESSAGE WAS DISPLAYED. THE CONTACT SUSTAINED BACK AND SPINE INJURIES AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.