# 2011 FORD TAURUS — SEATS
> NHTSA complaint `1192320` · 2015-06-21 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** TAURUS
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** SEATS
- **Miles at failure:** 32,000
- **Speed:** 30 mph
## Narrative
MY MOTHER WAS DRIVING DOWN THE ROAD, AND TURNED ON THE SEAT HEATER. AFTER SEVERAL MINUTES THE SEAT HEATER OVERHEATED AND BURNED THE BACKS OF HER LEGS. SEVERAL DAYS LATER MY FATHER TURNED IT ON, IT BURNED THROUGH SEVERAL LAYERS OF HIS WINTER CLOTHES AND LEFT A BURN MARK ON THE LEATHER SEAT. THIS CONDITION IS EXTREMELY UNSAFE, AND HAS CAUSED BOTH PERSONAL INJURY AND DAMAGE TO THE CAR.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*