TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE CONTACT AND PASSENGER SUFFERED BURNS TO THE CHEST AND ARMS THAT REQUIRED MEDICAL ATTENTION. THE METAL FRAGMENT WAS VISIBLE HOWEVER DID NOT RELEASE THE METAL FRAGMENT AND BECAME TRAPPED WITHIN THE AIR BAG. THE CONTACT ALSO STATED THAT TWO RECALL NOTIFICATIONS WERE RECEIVED FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.