NHTSA complaint: 2009 CHEVROLET IMPALA — SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE STEERING FAILED AND THE CONTACT HEARD A CLICKING NOISE. THE BRAKES ALSO FAILED AND THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL AND A TREE. THE CONTACT'S TONGUE WAS SEVERED AND HE SUFFERED INJURIES TO THE BRAIN, NECK, AND BACK. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,500.
National Highway Traffic Safety Administration — Office of Defects Investigation