NHTSA complaint: 2012 DODGE DART — UNKNOWN OR OTHER
2013 DODGE DART BOUGHT NEW FROM DEALER. JUNE 17, 2015 WHILE TRAVELING THROUGH A PARKING LOT A APPROXIMATELY 20MPH AXLE BROKE PULLING IT FROM TRANSMISSION. CV KNUCKLE/JOINT, TIE-ROD ALL BROKE. WHEEL AND TIRE TURNED AT A 90 DEGREE ANGLE FROM CAR. LEFT A DIVOT IN CONCRETE WHERE EVERYTHING HIT GROUND. VISUAL ESTIMATE BY DEALER WAS $6,500. NOTHING WAS HIT, NO CURB, NO POT HOLE, SPEED BUMP, OR ANY OTHER OBJECT. POLICE REPORT STATES THERE WAS NOTHING IN THE AREA TO HIT. NO OTHER DAMAGE TO VEHICLE, SUCH AS IMPACT FROM OTHER OBJECTS. SERVICE MANAGER AT DEALERSHIP CAR WAS TAKEN TO SAID THERE WAS SO MUCH DAMAGE HE COULDN'T TELL WHAT BROKE FIRST. CHRYSLER LEGAL SPECIAL INVESTIGATIONS TEAM INSPECTED VEHICLE. 3 WEEKS LATER THEY SENT ME A REPORT SAYING IT WAS NOT A MECHANICAL DEFECT AND MY EXTENDED WARRANTY WOULD NOT REPAIR. THEY INSIST I FILE WITH MY INSURANCE CARRIER. A VEHICLE THAT IS 18 MONTHS OLD WITH ONLY 39,000 MILES SHOULD NOT FALL APART LIKE THAT IF IT DOESN'T STRIKE ANYTHING. I'VE REQUESTED COPY OF REPORT CHRYSLER USED TO MAKE THEIR DECISION.
National Highway Traffic Safety Administration — Office of Defects Investigation